Frequently Asked Questions
Everything you need to know about shopping with Mati Powersports.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Please visit our returns portal to generate a prepaid shipping label.
Are your apparel materials durable for high-performance use?
Yes, every garment at Mati Powersports is crafted using premium, reinforced fabrics designed to withstand both casual wear and the rigorous demands of powersports enthusiasts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package in real-time.